Question 1

What types of freight do you haul?

Accepted Answer

We handle general freight including pallet loads, store fixtures, event materials, and show deliveries. Typical capacity: 6-10 pallet positions or up to 10,000 lbs with liftgate-equipped trucks. Professional securement and handling on every shipment.

Question 2

What areas do you cover?

Accepted Answer

We're based in Charlotte, NC with regional coverage throughout the Carolinas, Georgia, Tennessee, and Virginia for short-haul operations. For long-haul OTR freight, we cover all states east of the Rockies.

Question 3

Do you offer liftgate and inside delivery?

Accepted Answer

Yes! We offer liftgate service and inside delivery as accessorials. Simply select these options when requesting a quote, and we'll include them in your rate.

Question 4

Can I get a Certificate of Insurance (COI) and W-9?

Accepted Answer

Absolutely. You can request a COI when submitting a quote request, or contact dispatch directly. Our W-9 is available for download in the documents section, or we can email it to you.

Question 5

How fast can you pick up?

Accepted Answer

Same-day pickup is available when capacity allows, typically within our Charlotte regional coverage area. For long-haul or scheduled pickups, we can accommodate your timeline. Call dispatch at +1 (336) 493-5933 for urgent loads.

Question 6

How do your driver settlements work?

Accepted Answer

For lease-on drivers: We offer weekly settlements on loads delivered and paid. You run as a 1099 contractor under our MC authority, and we handle the dispatch while you focus on driving. Apply via our Drivers page to learn more about our program.

Question 7

Do you require appointments for delivery?

Accepted Answer

Many delivery locations require appointments. We can schedule appointments as an accessorial service. Select 'Appointment Required' when requesting a quote, and we'll coordinate with the receiver.

Question 8

What are your dispatch hours?

Accepted Answer

Our dispatch team is available 7am-6pm Monday-Friday Eastern Time. For after-hours or weekend emergencies, please call our dispatch line and leave a message, and we'll respond as soon as possible.

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